Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.

Man holding a technologically advanced display

How to Help Leverage Branch Transformation in 5 Steps

It's no secret that the banking world is incredibly competitive. A few percentage points in growth can be the difference between making a name for your financial institution and being...

Continue reading

What is Branch Transformation?

Bank branch transformation is the process of upgrading your branch’s capabilities to better suit the needs of today’s customers.

Continue reading


Over the last few years, self-service capabilities in banking have grown exponentially. The humble machine that simply dispensed cash to checking account customers around the clock was now being used for cash and check deposits that allowed instant account credit, making loan or bill payments, accessing home equity lines of credit, and many other banking needs.

Continue reading
Man sitting at a teller desk

The Evolution of the Bank Branch Operating Model

The evolution of bank branch operating models has been a consistent trend within the financial services industry over the last decade. New innovations have continually emerged, and banks have adopted a selection of those innovations that specifically fit their needs.

Continue reading

Using Self-Service Tools to Thrive in an Uncertain Market

Customer behavior is constantly evolving. There are many factors that drive behavior change – technology advances, changing needs, societal influences – but they all drive updated expectations and new demands that consumers place on the businesses that serve them.

Continue reading

Hyosung Remembers Retail Industry Leader, Jason Kuhn

On Thursday, May 21st, Jason Kuhn, a highly-respected and influential member of the ATM industry, unexpectedly passed away. Jason was a valued member of the Hyosung Leadership team since 2015...

Continue reading

ATM Hardware Cleaning Instructions

Proper cleaning of the ATM is effective against the spread of coronaviruses. The following instructions provide more details on ATM cleaning and disinfection. ATMs are Touched by Many People It is necessary...

Continue reading
Bank Transformation: The "Phygital" Age

As Banks Transition To Digital, ATMs Become Crucial Customer Touch Points

In the first 50 years since it was introduced in 1967, the ATM didn't change much, offering the same basic functions like withdraw cash, deposit funds and check account balance. ATMs are finally beginning...

Continue reading

Preparing Your ATMs For The Holidays

With the holidays quickly approaching, business owners are seeing money signs. According to the Wall Street Journal, U.S. holiday retail sales are the strongest they have been in years, which...

Continue reading