HOW ASSISTED SELF-SERVICE TECHNOLOGY HAS CHANGED
Bill Budde is the VP of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of…
The Evolution of the Bank Branch Operating Model
Bill Budde is the VP of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of…
Using Self-Service Tools to Thrive in an Uncertain Market
Customer behavior is constantly evolving. There are many factors that drive behavior change – technology advances, changing needs, societal influences – but they all drive updated expectations and new demands…
Hyosung Remembers Retail Industry Leader, Jason Kuhn
On Thursday, May 21st, Jason Kuhn, a highly-respected and influential member of the ATM industry, unexpectedly passed away. Jason was a valued member of the Hyosung Leadership team since 2015…
ATM Hardware Cleaning Instructions
Proper cleaning of the ATM is effective against the spread of coronaviruses. The following instructions provide more details on ATM cleaning and disinfection. ATMs are Touched by Many People It…
As Banks Transition To Digital, ATMs Become Crucial Customer Touch Points
In the first 50 years since it was introduced in 1967, the ATM didn’t change much, offering the same basic functions like withdraw cash, deposit funds and check account balance. ATMs are finally…
Preparing Your ATMs For The Holidays
With the holidays quickly approaching, business owners are seeing money signs. According to the Wall Street Journal, U.S. holiday retail sales are the strongest they have been in years, which…
Retail TCP/IP Security
TCP/IP, SSL, TLS. We all know the acronyms involved in our ATM’s communication methodology, but are we using them to the greatest extent possible to provide maximum protection? We’re all…
Cash Recycling is for Everyone
Cash recycling is not a new topic. Financial institutions across Europe and Asia have used recycling ATMs to offset the high costs of cash-in-transit companies for more than 25 years.…