“A little over a year ago we reached the mark of having 5,000 ATMs in service and we humbly appreciate our customers for their confidence in rewarding us more and more business,” said Tony Manno, vice president of service, Nautilus Hyosung America. “A large portion of our continued growth centers on clients requiring stringent, high performing service level agreements (SLA), and we feel we’re very well positioned to deliver the industry leading service that financial institutions have come to need and expect. “
Adding over 100 ATMs per week, Hyosung forecasts that by the end of 2017 the company will have around 16,000 ATMs and recyclers under maintenance around the United States. Hyosung began expanding its’ service offerings within the ATM space over the past six months and is already on pace to more than double its’ field service engineers (FSEs) from 300 personnel to over 700 personnel by 2019.
“Achieving these milestones are concrete examples of the value and trust our clients put in Hyosung,” said Sungmahn Kim, chief operating officer, Nautilus Hyosung America. “Every day, more customers are turning to Hyosung to support their ATM base, which is a testament to our highly dynamic and fast-growing company.”
About Nautilus Hyosung America
Hyosung is the North American subsidiary of South Korea-based Hyosung, Inc., a global leader in providing ATMs to the retail off-premises and financial institution markets. Since entering the North American market in 1998, Hyosung has become the largest provider of ATMs in the United States. Hyosung is headquartered in Irving, Texas, and provides research and development support in its Global Software Center in Dayton, Ohio.