The Complete Omni-Channel Journey
Today's customers expect a seamless, consistent experience, but typically the ATM experience falls far short of this expectation. Due to complex and inflexible ATM software platforms, the ATM, although one of the highest customer contact points, is often left out of the omni-channel implementation. This leaves you with the challenge of finding a cost-effective approach to create the best user experience across all banking channels. MoniWARP, with core connectivity, cloud-based implementation, brings the ATM channel into the full omni-channel experience, delivering consistent interfaces, customer experience, and services across all channels.
With MoniWARP, financial institutions are able to offer a similar user interface (UI), user experience (UX), and services on ATMs, mobile, and online banking channels with just one vendor.