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Counter Turnover With Cash Automation

Counter Turnover With Cash Automation

Shamondo Sharpless is a seasoned Product Management Director with over 20 years of expertise in Business Relationship Management, Cash Automation, and FinTech. A proud USAF veteran, Shamondo has excelled in driving product certifications and integrations at Hyosung, significantly enhancing market penetration and sales. His strategic vision and collaborative approach have fostered successful relationships and innovative […]

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The Evolution of Self-Service Banking

The Evolution of Self-Service Banking

Tristan Charles is in charge of Branch Strategy & Advisory Services at Hyosung. Tristan leverages his extensive banking and cash automation experience to help financial institutions of all sizes ensure that they are receiving the maximum benefit from their cash automation technology. Tristan also played a key role in developing Hyosung’s TCR and branch transformation […]

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ATM Recycling Is Going Mainstream

ATM Recycling Is Going Mainstream

Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing […]

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Our Evolving Payment Ecosystem

Our Evolving Payment Ecosystem

Bill Budde is the Vice President of FI Strategy for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]

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ATM Security Bulletin | June 2024

ATM Security Bulletin | June 2024

Michael Graham is the Vice President of Retail Solutions & Strategy for Hyosung. In this role, he helps retail customers make decisions about transformation products and unlock the value of those investments. Prior to joining Hyosung, Michael worked at Wells Fargo Bank in both the Retail Banking and Technology business units, developing and implementing many […]

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Stay Vigilant Against ATM Skimming

Stay Vigilant Against ATM Skimming

Bill Budde is the Vice President of FI Strategy for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]

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PCI TR-31 and TR-34 Guidance for FI ATMs

PCI TR-31 and TR-34 Guidance for FI ATMs

Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]

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Service Parts Bulletin

Service Parts Bulletin

Replacement BMD and BMU Control Boards This bulletin is to inform our customers about a part number change for the replacement TCR control board and core board for the BMD and BMU. When replacing the main control board on the BMD or BMU of the TCR, you must also change the core board. In the […]

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ATM Security Bulletin | November 2023

ATM Security Bulletin | November 2023

Key takeaways: Hyosung Innovue is aware that ATM skimming attacks are on the rise in 2023. While non-bank owned ATMs skimming attacks are relatively flat year-over-year, according to FICO, there has been a year-over-year increase in Card skimming of 109% at bank-owned ATMs in the first half of 2023.  Furthermore, there is a shift in […]

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Secure Cash Transfer

Secure Cash Transfer

Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung Innovue. In this role, he develops and manages Hyosung’s hardware portfolio and helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the […]

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Paper or Plastic…In-store or Online?

Paper or Plastic…In-store or Online?

Back in the day… There was a time when the most common question asked by grocers was related to the bagging preference upon exit…“Do you want Paper or Plastic”? Ah, the good ‘ol days.   Certainly environmental concerns aren’t to be marginalized but today’s grocer is grappling with a much more complex question it seems.  Today’s grocer is […]

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