Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
The Future of ATM Security: Moving Beyond Prevention to Prediction
Historically, ATM threats centered on physical attacks like skimming or cash theft. Today, criminals use advanced techniques, including Black Box attacks, malware-driven jackpotting, and network intrusions that blend physical and cyber-attack methods. To counter these threats, the industry has deployed anti-skimming devices, reinforced safes, data encryption, multi-factor authentication (MFA), and application whitelisting. While these remain […]
Reducing Cash Deserts: How ATMs Improve Financial Access and Drive Revenue
Despite the rapid adoption of digital banking and contactless payments, cash continues to play an essential role in the financial ecosystem. According to the Federal Reserve Financial Services 2026 Diary of Consumer Payment Choice, four out of five consumers used cash in the last 30 days, and 90% plan to continue using it in the […]
Modernizing the Branch Cash Economy, A Smarter Approach to Cash Management
Even as digital applications and contactless payments continue to grow, cash remains a steady force in the U.S. economy. According to the Federal Reserve Diary of Consumer Payment Choice, cash still accounts for 14% of all payments and is the third most popular way individuals choose to use for a payment method. For banks and […]