Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Beyond Branch Transformation: Designing the Intelligent Banking Ecosystem
For most financial institutions, branch transformation has moved from a competitive edge to the baseline expectation. The real challenge today is creating a seamless banking ecosystem where physical locations, digital channels, cash management infrastructure, and remote expertise operate as a single connected experience. Customers no longer think in terms of channels. They expect to start […]
Beyond the Card: Easier Access to Cash
Although not a new technology, contactless ATMs are quickly becoming the preferred method for consumers to handle banking. Whether through NFC, QR codes, or SMS-based one-time passwords (OTP), consumers demand convenience and choice. Understanding the benefits and challenges of contactless technology offers ATM operators key insights to better serve customers and elevate operations. According to […]
The Future of ATM Security: Moving Beyond Prevention to Prediction
Historically, ATM threats centered on physical attacks like skimming or cash theft. Today, criminals use advanced techniques, including Black Box attacks, malware-driven jackpotting, and network intrusions that blend physical and cyber-attack methods. To counter these threats, the industry has deployed anti-skimming devices, reinforced safes, data encryption, multi-factor authentication (MFA), and application whitelisting. While these remain […]