Even as digital applications and contactless payments continue to grow, cash remains a steady force in the U.S. economy. According to the Federal Reserve Diary of Consumer Payment Choice, cash still accounts for 14% of all payments and is the third most popular way individuals choose to use for a payment method. For banks and […]
As the ATM and cash landscape continues to see drastic change and digital banking accelerates, the role of the ATM is being fundamentally reexamined. Once viewed as a simple transaction device, the ATM is now positioned to evolve through the application of artificial intelligence (AI) into a strategic extension of the bank’s digital and physical […]
Bank branches have long been established as a representative channel for financial services. However, the spread of digital banking and changes in customer behavior, expectations, and approaches are redefining the role of physical branches. Unique functions such as complex financial consultations, document processing, and large cash transactions are difficult to fully replace with digital channels, […]
Shifting Branch and Cash Landscape Europe The French banking landscape has shifted dramatically in recent years. According to recent surveys, the closure of bank branches is accelerating throughout France and much of the world. When asked, the primary reason cited by financial institutions is the drop in footfalls and the rise of digital banking. In […]
Cash is Still King – But Smarter Management Is Now a Must Cash remains central to many retail and hospitality venues across Australia and New Zealand. From the gaming floor to the bar, it’s still the preferred form of payment for many patrons. But behind the scenes, managing that cash comes with significant operational complexities […]
As physical ATM thefts continue to make headlines, a more dangerous and growing threat has emerged: coordinated cyberattacks on ATM networks. In a recent article published by ATM Marketplace, Hyosung Americas COO Nancy Daniels shared insight into the evolving nature of these crimes and what banks and operators can do to protect themselves. According to […]
Although bank branches have been on the decline for years, in the wake of the global pandemic, widespread adoption of mobile and online banking has resulted in an even sharper drop. But these modern banking services have their limits, and bank customers inevitably must visit a branch for any number of advanced transactions. So how […]
Delivering Faster, More Secure, & Convenient Transactions. NFC (Near Field Communication) at an ATM allows users to perform transactions without inserting a physical card. Instead, you use a smartphone, smartwatch, or NFC-enabled card by tapping it on the ATM’s contactless reader. Key Features: What is NFC? NFC (Near Field Communication) is a wireless communication technology […]
Shamondo Sharpless is a seasoned Product Management Director with over 20 years of expertise in Business Relationship Management, Cash Automation, and FinTech. A proud USAF veteran, Shamondo has excelled in driving product certifications and integrations at Hyosung, significantly enhancing market penetration and sales. His strategic vision and collaborative approach have fostered successful relationships and innovative […]
Tristan Charles is in charge of Branch Strategy & Advisory Services at Hyosung. Tristan leverages his extensive banking and cash automation experience to help financial institutions of all sizes ensure that they are receiving the maximum benefit from their cash automation technology. Tristan also played a key role in developing Hyosung’s TCR and branch transformation […]
Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing […]
Michael Graham is the Vice President of Retail Solutions & Strategy for Hyosung. In this role, he helps retail customers make decisions about transformation products and unlock the value of those investments. Prior to joining Hyosung, Michael worked at Wells Fargo Bank in both the Retail Banking and Technology business units, developing and implementing many […]