Shamondo Sharpless is a seasoned Product Management Director with over 20 years of expertise in Business Relationship Management, Cash Automation, and FinTech. A proud USAF veteran, Shamondo has excelled in driving product certifications and integrations at Hyosung, significantly enhancing market penetration and sales. His strategic vision and collaborative approach have fostered successful relationships and innovative solutions, solidifying his leadership in the retail cash automation sector. Passionate about continuous improvement, he holds a Certified ScrumMaster® designation and actively contributes to shaping industry standards.
Since the height of the Great Resignation, employee turnover has reached critical levels. Across the retail spectrum, employee retention is as low as 14% in the first three months1. Attrition of this magnitude costs companies in a myriad of ways; but mainly time, resources, and money. The lengthy processes of onboarding and training new employees can drain all three, reducing the productivity and revenue generating ability of the establishment.
Craig Rowley, Korn Ferry senior client partner and retail expert is quoted as saying “Organizations need to be creative in finding ways to not only attract but retain employees…So beyond offering competitive compensation packages, retailers need to ensure they are giving employees clear career paths, increased communication …, and adequate training.”2
Training and retention are two areas where cash automation can help.
Save Time and Money With Cash Automation Technology
Cash automation, generally in the form of Cash Recyclers, has been a tool used by banks to streamline operations for years. Recent advances in this technology have made it accessible to retailers as well, with software-driven features designed for the needs of businesses, such as intuitive till management targeted at typical back-office processes. Ease of use, strategically designed UI layout, and accuracy are all design priorities, allowing employees to be more productive and efficient with less ramp up and downtime. This also equates to less training for new employees and lower job stress for more retention ability.
Less Time Training
This intuitive system shortens training time from days to minutes, allowing more focus to be placed on value-added tasks for the business. A touchscreen interface allows for usability that feels familiar from the start. Customizable user experiences can create a simplified environment that allows cashiers access to only what they need, removing the possibility of user-induced system errors and promoting user confidence. User guidance is provided, onscreen, through each step of the transaction. This reduces the occurrence of user errors
Less Stress From End of Shift Balancing
Cash automation technology removes the stress of cash balancing. Cashiers will be able to automatically dispense and return tills with no assistance from management. The cash recycler validates and counts all cash automatically. Reports are automatically generated and saved for future retrieval. Cashiers will also get receipts for each transaction for spot checks and mid-shift balancing.
Take Advantage of the Latest in Cash Automation
Hyosung’s BlueVerse for CR brings the latest cash automation technology to retail, allowing businesses to completely streamline their cash operations while also improving employee satisfaction and retention. BlueVerse for CR has all the state-of-the-art automation tools you’d expect in an intuitive, user-friendly package, and also includes extensive reporting features. Transaction-level data is stored and automatically uploaded to the system database, allowing the information to be retrieved at any time through report generation.
BlueVerse for CR also provides the ability to create custom transactions. Whether you need trackable vendor payments, IDs for cash-in-transit transactions, records of petty cash use, or specific information captured, it is all possible with BlueVerse for CR. You can create any payments that you need and include entry fields to capture the information that is needed for reporting, including reference numbers, transaction IDs, and any other information in its own custom field.
Keep Employees Engaged to Keep Them On the Team
With Hyosung’s BlueVerse for CR, you can keep your employees engaged, with a simplified user experience that promotes confidence and reduces stress. For your bottom line, it reduces time counting cash and balancing, shrinking the need for overtime and allowing greater focus on the needs of the business. Happy, engaged employees stay longer. Counter the trend of growing employee turnover with BlueVerse for CR.
To learn more about how BlueVerse for CR can help transform your business, contact your Hyosung sales representative or certified dealer, or you can contact us directly.