The ATM User Experience
At its broadest, user experience design encompasses all aspects of a product or service, from branding to acquisition to function, and even includes product support.
Insights / Commentary
MS500EL – Entry TCR
Today we are so excited to be announcing the MS500EL, the newest member of the Hyosung MS500 TCR family.
Inspired Banking Episode 5
“The start of video banking was on the transactional side with tellers. That was actually my father, Gene Pranger, that pioneered that technology. So, he actually created what was called the personal teller machine, which actually brought tellers to devices and allowed them to take control of that device to enhance the capabilities and transactions that they could do,”
Inspired Retail Episode 4
Hyosung is turning heads - again! Keeping new trends in mind, host Tyler Kern sat down with Michael Graham, VP of Retail Strategy & Solutions with Hyosung, to discuss the features of the new products coming to market and the trends influencing their production.
Inspired Retail Episode 3
What will the future of retail look like in an increasingly cashless and digital society? On the podcast episode of “Inspired Retail,” host Tyler Kern talked with Michael Graham, the vice president of Banking Solutions and Strategy for Hyosung America. The two chatted about how the shift from cash to cashless is impacting the future of retail.
Inspired Retail Episode 2
The first medical program introducing the legitimacy of cannabis for treatment was in 1996. Fast-forward to today’s market for cannabis, there is roughly “8000 cannabis industries in the United States”, however, the industry is still operating “in the shadows, little bit of a grey area,” said Ryan Loebs, Director of TCR products for Hyosung America.
What are Common ATM Safety and Security Recommendations?
Automated teller machines (ATMs) are electronic banking outlets that allow people to complete financial transactions. Banks place ATMs inside and outside of their branches. Other ATMs are located in high-traffic areas such as shopping centers, grocery stores, convenience stores, airports, bus and railway stations, gas stations, casinos, restaurants, and other locations. Most ATMs that are […]
What’s on the horizon for retail ATMs?
by Bradley Cooper — Editor, ATM Marketplace When customers think of ATMs, they typically think of a device at a bank. However, ATMs also have a large presence in retailers ranging from big box stores like Walmart to small family-owned gas stations. Typically these retail ATMs have had fewer features than bank ATMs, but that […]
Inspired Banking Episode 4
The advent of the pandemic changed a plethora of industries. While some fell behind, others evolved to meet the changes. Keith Lennard, an industry expert for over 12 years and the VP and Head of Software at Hyosung, knows all too well how adverse events might positively impact an industry.
What is a Self Service Kiosk?
Michael Graham is the Vice President of Retail Solutions & Strategy for Hyosung. In this role, he helps retail customers make decisions about transformation products and unlock the value of those investments. Prior to joining Hyosung, Michael worked at Wells Fargo Bank in both the Retail Banking and Technology business units, developing and implementing many […]
Inspired Banking Episode 3
Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking.
Hyosung Connect
Joe Militello is the Vice President of Software Sales for Hyosung. In this role, Joe helps Financial Institutions understand how Hyosung’s offerings enable branch transformation in how they interact with their customers and streamline their operations. Prior to joining Hyosung, Joe worked at NCR for 25 years serving in a variety of financial product management, […]