Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
Retail banking has changed a lot over the last few decades, due chiefly to advances in technology. A considerable amount of banking transactions can now be accomplished online via apps or websites, which minimizes the trips your average customer has to make to your branches. This has caused FIs to rethink the whole concept of […]
It’s no secret that the banking world is incredibly competitive. A few percentage points in growth can be the difference between making a name for your financial institution and being lumped in with the pack. Branch transformation refers to the process of upgrading your current infrastructure to make the branch environment more efficient, and allow […]
Bank branch transformation is the process of upgrading your branch’s capabilities to better suit the needs of today’s customers. Though more and more banking is done virtually – through apps, websites, email, or even over the phone – there are still many banking interactions that still require physical fulfillment or in-person interaction. Through technology, improved […]
Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
Bill Budde is the Vice President of FI Strategy for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
As Banks Transition To Digital, ATMs Become Crucial Customer Touch Points In the first 50 years since it was introduced in 1967, the ATM didn’t change much, offering the same basic functions like withdraw cash, deposit funds and check account balance. ATMs are finally beginning to play a different role, however, thanks to a movement known as bank transformation. […]
Consumers are still using branches. Cash is not going away; cash consumes branches processes, increases operating costs, and lengthens transaction times. Hyosung Cash Recyclers fixes all of this. In recent years, credit and debit cards have become the mainstream way to pay for most everything, but that does not mean using cash has disappeared from […]
The convergence of our traditional ATM markets is something that is really exciting to us at Nautilus Hyosung America. The Financial Institution (“FI”) market and the Retail market have been stuck in silos since the dawn of time and are just now beginning to converge. Now that the technology set is coming up in both […]
Q: When I inserted my EMV chip card into the ATM, I received an error. I ended up having to reinsert my card several times before I could perform my transaction. What could cause my chip card to not read properly? Sound familiar? There are two scenarios for these types of errors at an ATM […]
Hyosung is proud to announce the opening of an all new state-of-the-art Service Operations Center (SOC). The SOC functions as a 24/7 service monitoring and support group for Hyosung customers and Field Service Engineers (FSEs). The all new “NASA” like Service Operations Center supports 32 workstations in theater style seating, facing a 29’ x 9’ […]
MoniMobile, the industry’s first mobile app for ATM merchants, operators and distributors, has recently eclipsed a few milestones for Hyosung. Since launching in June of 2016, MoniMobile has successfully reached over 700 accounts nationwide and added more than 1,200 ATMs. The MoniMobile apps are also adding on average around 20 new accounts and 50 new […]