At Hyosung, we believe in recognizing individuals who go above and beyond, not just for their team, but for the entire organization. This month, we’re proud to spotlight Tracy Ingalls, our Employee of the Month for April 2025. Known for her incredible work ethic, positive attitude, and commitment to customer satisfaction, Tracy is a true example of what it means to be a team player.
Meet Tracy Ingalls
Sales Support Analyst – FI Direct
Q: How long have you worked at Hyosung? What was your start date?
A: I’ve been with Hyosung for 2 years.
Q: Can you tell us a little more about your background and how you joined the company?
A: I worked in real estate at title companies for over 10 years. I needed something new to challenge me. I started wondering how ATMs were placed in banks, heard Hyosung was hiring—and here I am!
Q: What was your first impression of Hyosung?
A: I loved the atmosphere and the friendliness. Everyone worked together as a team, and that really stood out to me.
Q: Are there any important skills or attributes that are important for someone who wants to pursue a career here? Is there anything about your job or your team that people might find surprising?
A: I’m big on customer satisfaction. I’ll do whatever it takes to make others happy. I think people might be surprised at how flexible and fast-paced our work can be—it really keeps you on your toes!
Q: Can you tell us about your role and summarize your day-to-day responsibilities?
A: I wear a lot of hats in my role. I do whatever it takes each day to support my team and our customers. Every day is a little different, which keeps things interesting.
Q: What inspires you every day?
A: Personal growth and development. I love learning new skills, overcoming challenges, and helping others.
Q: In five years, what do you hope to achieve—personally or professionally?
A: I’d love to own my first home for me and my daughter. I want to be financially stable, working for a company I love, and living a full life while providing for my daughter.
Q: What do you like to do outside of work?
A: I enjoy outdoor activities, shopping, and spending time with friends and family.
Q: Do you have a favorite memory or standout accomplishment at Hyosung?
A: Honestly, being named Employee of the Month is a standout accomplishment for me. It means a lot.
Congratulations again to Tracy Ingalls on this well-deserved recognition! Your dedication, positivity, and drive to help others make you an essential part of the Hyosung family.
