At Hyosung, we believe that our people are the driving force behind our innovation and success. Each month, we take the opportunity to recognize team members who go above and beyond in their roles. For January, we’re proud to celebrate Hailey, our Executive Administrative Assistant, as Employee of the Month.
Hailey has been part of the Hyosung family for over 5 years and continues to lead with excellence, dedication, and a passion for growth.
Meet Hailey Moon
Executive Administrative Assistant
Q: How long have you worked at Hyosung, and when did you start?
A: I have been with Hyosung for over 5 years. My journey here began on June 1st, 2020.
Q: Can you tell us a little more about your background and how you joined the company?
A: Prior to joining Hyosung, I worked at KOTRA, where I gained extensive experience supporting various companies and their business operations. I have always been someone who finds deep personal satisfaction and joy in identifying and fulfilling the needs of others. When I discovered the opportunity at Hyosung, I realized that my natural inclination to help would be a perfect fit for supporting busy executives, allowing me to pursue a career that truly aligns with my personality and strengths.
Q: What was your first impression of Hyosung?
A: When I first joined Hyosung, I was immediately struck by how professional and genuinely kind everyone was. I received a warm welcome, and because I worked somewhat independently within the Executive Management Team, many colleagues from different departments went out of their way to support me. I believe it is because of these wonderful people that I have been able to enjoy a fulfilling and long-lasting career at Hyosung.
Q: Are there any important skills or attributes for someone pursuing a career here? Anything surprising about your role or team?
A: An EA works more closely with executives than anyone else, making trustworthiness and responsiveness the most critical attributes. It is essential to handle sensitive information with the utmost confidentiality and to respond promptly to needs within an ever-changing schedule. Additionally, the ability to prioritize tasks—determining what is most urgent and important when multiple events overlap—is a vital skill. Ultimately, my goal is to manage all peripheral matters comprehensively so that our executives can remain fully focused on their core business objectives.
Q: Can you summarize your day-to-day responsibilities?
A: As an Executive Administrative Assistant, I act as the primary liaison between the executive team and internal and external stakeholders. My day involves managing complex calendars, coordinating high-level meetings, handling sensitive documentation, and ensuring that daily operations run smoothly. I work to clear administrative hurdles so that our leaders can focus on strategy and execution.
Q: What inspires you every day?
A: My greatest inspiration comes from the people I work with—from our CEO, Kunoh Kim, who works tirelessly day and night, to every employee who consistently gives their best behind the scenes. Seeing their unwavering dedication and the hard work that often goes unnoticed motivates me deeply and inspires me to provide the best support possible every day.
Q: Where do you see yourself in five years?
A: In five years, I hope to have transitioned into a senior operational or management role, where I can leverage my deep understanding of the company’s internal workings to lead larger projects. Personally, I aim to continue serving as a mentor to new team members, helping them navigate the unique culture of Hyosung.
Q: What do you enjoy doing outside of work?
A: Outside of the office, I am a devoted mother to my two boys. As a working mother, I strive to maintain a healthy balance and dedicate as much quality time as possible to my family. Although this is a physically demanding stage of parenthood, it is also the most rewarding and beautiful time as I watch them grow. Their energy and the joy they bring into my life give me the strength to excel in everything I do.
Q: Do you have a favorite memory or standout accomplishment at Hyosung?
A: Every schedule I manage is a series of high-pressure moments, but I find immense joy and satisfaction when everything is completed flawlessly. I feel particularly proud and rewarded when I hear that our clients or external guests are highly satisfied with and appreciative of the choices and arrangements I have made. These moments of successful coordination and positive feedback are what make my role so fulfilling.
Congratulations, Hailey! Your leadership and dedication inspire your colleagues and help drive Hyosung forward every day.
