We note that if you are a Hyosung America employee, contractor, supplier, customer or other partner, the use and protection of Personal Information may be subject to additional contractual obligations between us, including without limitation, additional Hyosung America policies, such as the Hyosung America Code of Business Ethics.
Personal vs. Non-Personal Information
- Personal Information: Personal information may be collected from you as you use the Site, or from other sources. Personal information generally is information that personally identifies you in some way(s). Examples include your name, address, birth date, email address, phone number, other data collected when purchasing our products or services, education, employment, credit card, or other credit information. Additional examples include information submitted through our call centers, by joining a mailing list, by participating in social media events, contests or surveys, and signing up for email alerts or distributions.
If you submit personal information to us, including during your visit to this website, you are choosing to provide us with your personal information and you agree that it will be used to provide the information, products or services that you request (including information on additional products and or services which Hyosung America reasonably thinks may be of interest to you) and you consent to Hyosung America’s use of your personal information to improve or market Hyosung America’s products or services. Hyosung America does not knowingly request or collect personal information from any person under the age of 16 and we ask that any individual who is under the age of 16 to refrain from using our Site or submitting any personal information.
Use, Disclosure and Protection of Personal Information
It is Hyosung America’s intention to obtain personal information only by fair and lawful means, and to use the personal information to service your needs and requests. We may also use personal information to process an order made through the Site, including shipping and returns of such order, and for organizing and submitting customer satisfaction reviews. We may also use such personal information to support marketing for our products and services and to enhance the content and use of our Site.
As a global company, in order for Hyosung America to provide our products and services, we may need to share your personal information with other companies within the Hyosung America group and/or transfer your information to other countries. We will always seek to ensure that it is kept secure and only used in accordance with your instructions and agreed purpose.
We may collect personal information in preparation of entering into a formal agreement. Such information might be used to conduct searches and background checks.
Further, we may use and disclose personal information to the extent necessary to comply with laws, regulations, court orders, government agencies or investigations and similar legal instructions, to resolve disputes, and to protect Hyosung America’s rights and property.
Additionally, we may also contract with other third-parties to provide services, such as shipping, payment processing, contact verification, market research, and organization of promotions, or other subcontractors; however, we will provide these contractual parties only with the personal Information necessary to perform the work for which they were contracted. In such cases Hyosung America and such a provider have agreed the necessary terms as required by law.
Hyosung America will not sell personal Information to any third party and we will take commercially reasonable efforts to maintain the confidentiality of such information, in accordance with our contractual obligations as well as in compliance with those laws applicable in the countries in which we conduct business (and you should be aware that laws in all jurisdictions are not the same, and that some may have stricter requirements than others). Further, to protect your personal information from unauthorized access and use, Hyosung America maintains physical, electronic, and procedural safeguards, and requires those to whom we disclose personal information to do the same.
Hyosung America will retain your personal Information only for so long as it is needed to support the overall purpose for which we collected the information.
Hyosung America will process personal related Data on its servers which are located in countries all over the world. Therefore, Hyosung America may process your data outside the country in which you are living (including but not limited to the USA).
Your Control Over Marketing Communications
Your Personal Information may be used to provide you with information regarding additional opportunities and information about Hyosung America products and services; and accordingly, by providing such personal information, you consent to such use. However, to the extent required by law, we will provide mechanisms for opting out of mass marketing communications targeted by personal Information we have collected or otherwise obtain consent in the manner required by applicable law. These mechanisms will normally be available on the relevant email or web site, but you may always notify us at the address specified below under “Contact Us”. Requests to opt out of communications based on data controlled by third parties must be made through the third party. Notwithstanding the foregoing, there may be some jurisdictions requiring stricter opt-in versus opt-out mechanisms relating to these types of communications and we will comply with the applicable laws in such locations.
External Links; Public Social Media
This Site may provide links to other third-party websites, including social media sites. These links are provided to you for your convenience only, and you access them at your own risk.
Furthermore, any information you submit in a public forum or social marketing site that is publicly available (such as a chat room, public posting or blog, whether or not sponsored by Hyosung America) can be read, collected, or used by us as well as others, and could be used to personalize your experience. You are
Other Hyosung America Sites
Hyosung America may amend this Policy at any time by posting a revised version on this Site, without providing prior notice to you. Any such amendment will be effective at the time it is posted unless a delayed effective date is expressly stated in the revised version. Your continued provision of personal information to us after such changes have been posted will constitute your acceptance of the changes.
If you feel that we have failed to deal with your Personal Information in accordance with this policy, or the applicable privacy laws, please contact us at the contact details listed below so we have an opportunity to resolve the issue to your satisfaction. Our privacy specialist will:
- listen to your concerns and grievances;
- discuss with you the ways in which we can remedy the situation; and
- put in place an action plan to address your complaint and improve our information handling procedures if appropriate.