Hyosung News Room

IRVING, Texas, Oct. 12, 2017 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce its successful branch transformation partnership with Extraco Banks and Extraco Consulting. Hyosung has implemented the MX8800 in-lobby unit and 7800i drive-up ATM at Extraco's flagship financial centers.

As tragic and devastating as Hurricane Harvey has been, it’s been wonderful to see Texans unite to help one another. You can help our Texas neighbors by activating your Hyosung Retail ATM for the Digital Donations program, here is how:

IRVING, Texas, July 24, 2017 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, today announced its partnership with financial technology company, Automated Transaction Delivery (ATD), to provide fully integrated solutions to financial institutions.

Nautilus Hyosung America Wins With ITC Final Determination Confirming Diebold Nixdorf’s Infringement of Key Patented Technology

ITC Hands Down Exclusion Order and Cease and Desist Order Barring Diebold Nixdorf From Importing and Selling ATMs Containing Hyosung-Patented Technology

IRVING, Texas (July 17, 2017) – Nautilus Hyosung America (Hyosung), the largest and fastest-growing ATM provider in the United States, is proud to announce that the U.S. International Trade Commission (ITC) has issued its final determination confirming Diebold Nixdorf’s latest line of financial industry products that incorporate its ActivMedia technology – specifically Diebold’s 7700, 7780, 7790 and 9900 ATMs – infringe Hyosung’s patent rights.

Nautilus Hyosung America Surpasses 10,000 ATMs and Recyclers Within Service Division

Rapid Growth Leads to Over 100 New ATMs Added Under Contract per Week

IRVING, Texas –  June 19, 2017 – Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is pleased to announce the company has eclipsed over 10,000 ATMs and recyclers under Hyosung maintenance contracts as expeditious growth continues throughout the United States. 

Nautilus Hyosung America Holds Ribbon Cutting Ceremony for New Charlotte Office Opening

Advanced development office located in Charlotte's central business district

Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is excited to announce expansion into Charlotte, N.C. as the company’s record-breaking growth continues. Hyosung’s new office officially opened with a ribbon-cutting ceremony and two day open house on May 16th and 17th where key customers and community leaders were in attendance.  

You spoke, we listened! Hyosung is very pleased to announce all Retail ATMs ordered after January 1, 2017 will include a 2-year warranty. This offer reflects our confidence in the quality customers have come to expect from Hyosung.

Administrative Law Judge Recommends Exclusion Order and Cease and Desist Order Barring Diebold Nixdorf From Importing and/or Selling ATMs Containing Hyosung Patented Technology

IRVING, Texas, Feb. 10, 2017 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce MoniMobile has successfully reached over 700 accounts nationwide with more than 1,200 Terminals.

IRVING, Texas, Feb. 13, 2017 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce the opening of an all new state-of-the-art Service Operations Center (SOC). The SOC functions as a 24/7 monitoring and support group for Hyosung customers and Field Service Engineers (FSEs).

IRVING, Texas, Dec. 1, 2016 /PRNewswire/ -- Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce that the U.S. International Trade Commission (ITC) in a preliminary ruling has mostly sided with Hyosung with respect to the patent infringement claims initiated by Diebold Nixdorf.


IRVING, Texas, Dec. 1, 2016 /PRNewswire/ -- Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce the company's plans to rapidly expand nationwide service by the end of 2017.

Nov. 7, 2016 -- NuSource Financial and Heritage Bank, an institution with offices serving customers in Minnesota and Iowa, are partnering in a branch transformation project featuring "next generation" personal teller technology from Nautilus Hyosung.

AUBURN, Maine, Nov. 2, 2016 /PRNewswire/ -- KICTeam, Inc. and Nautilus Hyosung America ("Hyosung") today announced a partnership for the marketing and promotion of cleaning products specially optimized for use in Nautilus Hyosung ATM and card reader devices. Hyosung is the leading manufacturer of cash dispensing, deposit automation, and branch transformation self-serve machines in the United States.  KICTeam is the global leader of technical cleaning programs and products.

IRVING, Texas, Oct. 26, 2016 /ATM Marketplace/ -- Nautilus Hyosung America is marking continued record-breaking growth in the U.S. with a new office in Charlotte, North Carolina, the company announced in a press release. The new location will serve the company's financial customers.

IRVING, Texas, Oct. 25, 2016 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, announces its expansion into Charlotte, N.C. as the company's record-breaking growth continues. Hyosung's new office will be dedicated to serving the company's financial customers.

Hyosung Americas Launches Industry's First Mobile App for ATM Operators and Distributors

The MoniMobile ISO app transforms the full management capabilities of Hyosung ATMs

IRVING, Texas, Oct. 14, 2016 /PRNewswire/ -- Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, today announced the availability of its new, patent-pending mobile application, for the ISO/IAD channel. MoniMobile allows ATM operators and distributors to manage Hyosung ATMs remotely with the greatest level of ease and efficiency.

"MoniMobile Merchant was an industry first, allowing Hyosung ATM Merchants to ditch their operations manual and replace it with a mobile app," said Jason Kuhn, VP of retail product marketing and planning. "Now the power of MoniMobile comes to the ISO/IAD channel with extended video lists, service requests, contact sharing, tech check-in and more."

October 13, 2016

By Suzanne Cluckey

"What is the customer experiencing when using a self-service device, and how is the customer experience being enhanced through the use of that device?"

This question set the stage for "ATMs and self-service devices: Similar but not the same," a panel discussion at the recent Bank Customer Experience Summit in Chicago.

During the session, Nancy G. Daniels, executive vice president and chief operating officer at Nautilus Hyosung America, said the experience must be comfortable for the user. But even more importantly, because the experience is one that involves the consumer's money, it must evoke feelings of trust.

Hyosung's MX8800 ATM with Advanced Automated Technology

Hyosung’s newly minted MX8800 automated technology enables customers to perform routine banking transactions on their own or with the assistance of a branch associate.

It performs virtually all of the same transactions that can be processed with a traditional teller, including cashing checks to the nearest dollar, four denominations of bill selection and depositing checks with cash back.  

As New York’s Flushing Bank continues its innovative approach to banking they have adopted the MX8800 as part of their transformation.

New Monimobile App

Hyosung’s new MoniMobile app allows merchants to easily manage Hyosung ATMs.

One of the newest products in the ATM market is our leading service offering, MoniMobile.  It allows merchants and ATM operators to manage Hyosung ATMs with ease and efficiency. The merchant app is now available for free download on the Android platform, with iOS availability coming later this year. 

“This app truly revolutionizes the way ATM operators and merchants interact with and manage their ATMs,” said Jason Kuhn, vice president of retail product marketing and planning at Hyosung. “There is nothing like MoniMobile on the market today that can help cut costs by giving users direct, real-time control of ATM management.”

First Mobile App for ATM Management and Maintenance

The MoniMobile app transforms the full management capabilities of Hyosung ATMs.

IRVING, Texas – June 14, 2016 – Nautilus Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, today announced the availability of its new, patent-pending mobile application, which allows merchants and ATM operators to manage Hyosung ATMs with ease and efficiency. The merchant app is now available for free download on the Android platform, with iOS availability coming later this year.

Kansas City's Leading Bank chooses Hyosung Branch Transformation Solution MX8800 to gain efficiency.

News coverage available.

DALLAS – November 13, 2015 – Nautilus Hyosung, the largest provider of ATMs in the United States, has selected the prestigious law firm of Fish & Richardson (Fish) as legal counsel to defend it against the complaints filed by Diebold, Incorporated with the U.S. International Trade Commission (ITC) and the U.S. District Court for the Northern District of Ohio.

DALLAS (November 6, 2015) — Nautilus Hyosung, supplier of ATMs, self-assist terminals and recycling technology in North America, announced today the launch of the new MoniSafe 500 teller cash recycler. “Advanced cash recycling solutions, such as the MoniSafe 500, are a natural progression in our cash management solution portfolio. Built on proven cash handling technology, the MoniSafe 500 utilizes recycling technology deployed in tens of thousands of locations worldwide,” said Nancy Daniels, EVP & COO of Nautilus Hyosung America.

Uniondale, NY – October 6, 2015, – Flushing Financial Corporation (the “Company”) (Nasdaq-GS: FFIC), the parent holding company for Flushing Bank (the “Bank”), announced today that the Bank will host a Grand Opening Celebration on October 7th at 9:00 a.m. at its new 99 Park Avenue location. The event will be attended by local politicians, community leaders, and business owners from the building and surrounding areas. The announcement was made by John R. Buran, President and Chief Executive Officer.

DALLAS (July 10, 2015)Nautilus Hyosung America, the largest provider of ATMs in the United States, named Nancy Daniels as Executive Vice President accountable for Nautilus Hyosung America. In addition, she will also serve as Chief Operating Officer. With over 30 years of industry and technology experience, Ms. Daniels was previously with NCR Corporation, where she was accountable for NCR’s largest services business. Prior to that, she was with Fujitsu, where she led their Retail and ATM divisions in North America..

DALLAS (June 29, 2015) — On July 1, Nautilus Hyosung, the largest provider of ATMs in the United States, will release the new 5200 retail ATM, raising the bar on flexibility and positioning customers for future transaction technology, including cardless transactions. The robust 5200 offers the ease of use and maintainability of a traditional retail ATM together with the advanced functions of a high-capacity financial institution cash dispenser. This makes the 5200 the most flexible solution on the market for high-volume retail locations.

DALLAS (June 5, 2015) — Nautilus Hyosung announces the opening of their second, world-class ATM manufacturing facility. "As a result of growth, a second ATM facility was needed to meet market demand,” said President and CEO Andy Orent of Nautilus Hyosung, the largest provider of ATMs in the United States.

DALLAS (May 28, 2015) — Nautilus Hyosung has responded to the ever-growing security needs of the ATM retail marketplace. “The new HALO II retail cash dispenser offers enhanced security features to protect our customers’ investments, operations and profitability,” said President and CEO Andy Orent of Nautilus Hyosung, the largest provider of ATMs in the United States. “ATMs continue to increasingly populate the retail market, and multilayered security and prevention of physical and electronic theft are paramount.”

DALLAS--(BUSINESS WIRE)--Nautilus Hyosung America (Hyosung), the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, today announced that it is now the largest supplier of ATMs to the U.S. market according to the latest Global ATM Market and Forecasts report from RBR, the leading strategic research and consulting firm in retail banking, banking automation and payments systems.

On February 17, we proudly unveiled three new products at the ATMIA Conference in Las Vegas. A reflection of our commitment to our customers, our new products are engineered and designed to be MORE responsive to customers’ needs. Each of our new products offer MORE security features, protecting our customers’ investments, and MORE value to increase their revenues.

AUSTIN, TX – March 3, 2015 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, will be represented among industry leaders at Retail Banking 2015 in Austin, TX on March 9-11, 2015. Andrew Orent, President and CEO of Hyosung Americas, will lead the “Future of the Branch” presentation in the branch transformation track.

See HYOSUNG and the Branch Transformation Solutions on CNN Money Line

 

Nautilus Hyosung Unveils HALO II Strengthening Its Leadership in the ATM Retail Market

 

DALLAS (Feb. 18, 2015) — Nautilus Hyosung, the fastest growing supplier of ATMs in North America,  proudly unveiled the HALO II at the ATMIA Conference in Las Vegas, Nevada. “The development of the HALO II was in response to our customers’ needs. The HALO II offers new security features to protect our customers’ investments and added value to increase their revenues. The HALO II is a proud new addition to the Nautilus Hyosung family of world-class retail machines,” said President and CEO of Nautilus Hyosung Andy Orent. 

 

DALLAS (Feb. 18, 2015)Nautilus Hyosung,  the fastest growing supplier of ATMs in North America, introduced the new 5200 retail ATM at the ATMIA Conference in Las Vegas, Nevada. The 5200 is designed with high-volume, high-end locations and potential bank branding in mind. This new ATM from Nautilus Hyosung raises the bar on security, readies customers for future transaction technology and offers multiple operating environments for maximum flexibility.

 

DALLAS (Feb. 18, 2015)Nautilus Hyosung,  the fastest growing supplier of ATMs in North America, presented the new 2700Shell at the ATMIA Conference in Las Vegas, Nevada. "The 2700Shell, created for the NH1500 retail ATM, rewards NH1500 customers by extending their investments and the life and capability of their ATMs," said President and CEO of Nautilus Hyosung Andy Orent. "With over 50,000 in operation today, the NH1500 is the most popular and reliable ATM ever made."

 

Banks investing in advanced technology to reduce costs, increase sales and promote client satisfaction 

DALLAS, TX – December 8, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in  Branch Transformation solutions, today released poll results on the future of the self-service banking market and the trends driving the evolution of branch transformation. Conducted on a recent Hyosung webinar, poll respondents included nearly 100 executives within the banking industry.

Leading solutions provider enables community bank to revolutionize the branch to create a more powerful business and meet evolving consumer demands

DAYTON, OH – November 12, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, today announced that Ohio Valley Bank will be utilizing Hyosung’s cutting-edge video banking technology in its new branch in Barboursville, WV.

CHICAGO – November 3, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, will be represented among industry leaders at the BAI Retail Delivery conference in Chicago on November 12-14, 2014. Through its partnerships with some of the most innovative firms in the market, Hyosung’s self-service technology will be available at the conference through the following displays:

Hyosung on ATM Market Place

 The article features our CEO, Andrew Orent, who discussed the evolution of Branch Transformation at PayThink and positioned the Hyosung strategy/solutions in this area.

Industry pioneer revolutionizes banking experience by transforming the branch outside of the bank

DALLAS – October 20, 2014 – Building on its industry leading technologies, Hyosung, the fastest growing supplier of ATMs in North America, today expands its position as the market leader in Branch Transformation solutions, announcing the launch of its video banking drive-through solution, the MX7800i.

DALLAS, TX – Oct. 20, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and market leader in Branch Transformation solutions, and Phoenix Interactive Design, the world leader in multi-vendor applications for self-service, announced today the certification of the Hyosung MX8800 Assisted Self-Service terminals with the suite of multi-vendor applications developed and marketed by Phoenix.

PHEONIX – October 14, 2014 – Andrew Orent, President and CEO at Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, will be leading a session on bank transformation and the future of banking at PayThink 2014 on Wednesday, October 22, 2014.

Andrew Orent, President and CEO of Nautilus Hyosung Americas discuss the future of branch banking with The Financial Brand

http://thefinancialbrand.com/43078/future-branch-network-redesign-strategies/

Andrew Orent, President and CEO of Nautilus Hyosung Americas discuss the future of branch banking with American Banker

 

http://www.americanbanker.com/issues/179_196/what-banks-get-wrong-in-branch-transformations-1070444-1.html

Industry experts explore what to expect from the bank of the future

DALLAS – October 7, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, recently released its newest research paper titled, “Reality Check Getting Past the Hype of Branch Transformation: The Top 7 Concepts for Getting Transformation Done Successfully” as a part of its ongoing efforts to provide actionable advice to financial professions who want to help their organizations develop and execute branch transformations.

 Industry leaders host webinar to discuss the current retail banking landscape and how technology is driving the future of branches

 DALLAS – September 25, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, has partnered with two leading industry research and advisory firms, Celent, and Sandy Dixon & Associates, to address the future of the marketplace and the trends driving the evolution of branch transformation.

 

HYOSUNG MoniSafe 400A certified by Compuflex Corporation

DALLAS, TX – Sept. 15, 2014 – Hyosung, the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, announced today the certification of the MoniSafe 400A teller cash recycler with the complete suite of cash handling applications designed and developed by Compuflex.

 

San Diego, CA – August 25, 2014Hyosung, the fastest growing supplier of ATMs and Branch Transformation solutions in North America, will unveil at the Symitar Users Conference in San Diego their state-of-the-art suite of branch solutions.  This complete suite of hardware, software and services is designed to migrate and automate teller transactions to self-service devices, while maintaining an outstanding and personal experience for the members of the Credit Unions.  The Hyosung Branch Transformation team will be at the booth to demonstrate and discuss:

 

HYOSUNG MoniSafe 400A certified by Add-On Technologies  

DALLAS, TX – July 31, 2014Hyosung, the fastest growing supplier of ATMs in North America, and Add-On Technologies, a provider of software for cash automation in the branch, announced today the certification of the MoniSafe 400A teller cash recycler with DynaCash, one of the most installed cash-handling middleware applications in the US.

New Teller Cash Recycler Unit Augments the Branch Transformation Solution of Hyosung

DALLAS, July 1, 2014 /PRNewswire/ -- Hyosung, the fastest growing supplier of ATMs in North America, announced today the availability of the MoniSafe 400A teller cash recycler.  The new Hyosung cash recycler is based on the very same architecture and recycling technology used by Hyosung in their industry leading assisted self-service terminals, which are already installed in thousands of branches in the USA and around the world.

The Hyosung 1500 “Kick-Start Program” extends the life of the best-selling ATM of all time, the NH-1500. The NH-1500 has a proven record as the most successful and reliable cash dispenser in the ATM industry with over 83,000 installations since 2004 in the US/Canada market and an estimated 50,000 still in service.

HALO Gets a New Update on Safe Door

Nautilus Hyosung’s HALO retail ATM has established a proven performance record since its introduction in October 2013

New Kit Completes the Migration Path for North Americas Best Selling Family of Retail ATMs

DALLAS, TX – April 16, 2014 – Nautilus Hyosung, the fastest growing supplier of ATMs in North America, announced that it will provide an EMV upgrade kit for its widely popular legacy model, the NH1500 for the U.S. market. “With over 40,000 NH1500’s still active in the marketplace, we felt it was critical to provide EMV support for this model”, said Chris Juetten, head of Nautilus Hyosung’s Retail ATM Division. With this additional EMV support for the NH1500, Nautilus Hyosung can support EMV capability for its entire family of Retail ATMs, including the NH1800CE/SE, Halo and Halo S, NH2700, MX5000 and MX4000.

ATM Industry Veteran Becomes NHA’s Chief Executive
and First American to Hold Post 

DALLAS – January 2, 2014 – Nautilus Hyosung America is pleased to announce that Andrew M. Orent has been named as President and CEO of Nautilus Hyosung America. Prior to this appointment, Orent was Vice President, Oracle Banking Platform, and Global Business Team Leader where he was responsible for developing and delivering the go-to-market elements for new banking solutions. Prior to joining Oracle, Orent led the World Wide Financial Services Industry team at Hewlett Packard (HP) since 2008. At HP, Orent and his team were responsible for strategy, solution portfolio development, and go-to-market positioning for this key segment.

The 4000W is Now Available in Canada

The 4000W is a day safe compact ATM for interior use during business hours. It's ideal for smaller stores, coffee shops, bars and other locales where space is at a premium. Best of all, it serves as a hassle-free revenue generator in a reliable, secure platform. The 4000W delivers the same high quality and proven dependability you expect from industry leader Nautilus Hyosung.

The Halo Features Leading Edge Design and State of the Art Features

DALLAS – May 31, 2013 – Nautilus Hyosung proudly unveiled its next generation Retail ATM – called “HALO”, at its annual user’s conference last week in Fort Worth, TX.  Chris Juetten, head of Nautilus Hyosung’s Retail ATM Division, commented “We are excited to unveil the latest addition to our retail ATM line-up.  The HALO truly represents leadership in innovative design and performance that has become synonymous with Hyosung’s engineered products.”

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