Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Hyosung’s Employee of the Month: June
Each month, we recognize one team member whose work ethic, attitude, and contributions stand out. For June, we’re proud to spotlight Brian Lim, our Production Planning Director, whose commitment to precision, collaboration, and continuous improvement exemplifies what it means to be a Hyosung leader. With nearly four years of service, Brian has not only driven […]
Hyosung’s Employee of the Month: April
At Hyosung, we believe in recognizing individuals who go above and beyond, not just for their team, but for the entire organization. This month, we’re proud to spotlight Tracy Ingalls, our Employee of the Month for April 2025. Known for her incredible work ethic, positive attitude, and commitment to customer satisfaction, Tracy is a true […]
Protecting ATMs from Cyberattacks: Hyosung’s COO Highlights Industry Threats
As physical ATM thefts continue to make headlines, a more dangerous and growing threat has emerged: coordinated cyberattacks on ATM networks. In a recent article published by ATM Marketplace, Hyosung Americas COO Nancy Daniels shared insight into the evolving nature of these crimes and what banks and operators can do to protect themselves. According to […]