Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Protecting ATMs from Cyberattacks: Hyosung’s COO Highlights Industry Threats
As physical ATM thefts continue to make headlines, a more dangerous and growing threat has emerged: coordinated cyberattacks on ATM networks. In a recent article published by ATM Marketplace, Hyosung Americas COO Nancy Daniels shared insight into the evolving nature of these crimes and what banks and operators can do to protect themselves. According to […]
Hyosung Americas Names Chris King as Chief Revenue Officer to Drive Company Growth
DALLAS – May 16, 2025 – Hyosung Americas, the North American leader in ATM and payments technology, has promoted Chris King to Chief Revenue Officer (CRO). In his new role, King will lead the charge in accelerating the company’s growth across the financial and retail technology sectors. Previously serving as Senior Vice President of Sales, […]
Hyosung Urges Operators of All ATMs to Follow Security Guidance Due to Large-Scale Cyberattacks
DALLAS, April 25, 2025 — Hyosung Americas, the leading provider of ATMs, urges all ATM owners to immediately implement critical security updates to protect their machines from evolving cyber threats that have affected multiple ATM networks across the industry. First identified in September 2024, the attacks target Remote Management Software (RMS) systems and allow unauthorized […]