Remote Customer Service
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Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
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BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
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Related Insights
Check out some of our relevant blogs, news, and industry articles.
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Hyosung’s Employee of the Month: January
At Hyosung, our success stems from the incredible talent and dedication of our team members. Each month, we celebrate an outstanding employee whose hard work and passion make a significant impact. This January, we are proud to recognize Wes Armentrout, our Senior Director of Product Solution Engineering, as our Employee of the Month. With nearly […]
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ATM Owners Can Now Add NFC Technology to Hyosung Retail ATMs
Delivering Faster, More Secure, & Convenient Transactions. NFC (Near Field Communication) at an ATM allows users to perform transactions without inserting a physical card. Instead, you use a smartphone, smartwatch, or NFC-enabled card by tapping it on the ATM’s contactless reader. Key Features: What is NFC? NFC (Near Field Communication) is a wireless communication technology […]
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Counter Turnover With Cash Automation
Shamondo Sharpless is a seasoned Product Management Director with over 20 years of expertise in Business Relationship Management, Cash Automation, and FinTech. A proud USAF veteran, Shamondo has excelled in driving product certifications and integrations at Hyosung, significantly enhancing market penetration and sales. His strategic vision and collaborative approach have fostered successful relationships and innovative […]