Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Hyosung Urges Operators of All ATMs to Follow Security Guidance Due to Large-Scale Cyberattacks
DALLAS, April 25, 2025 — Hyosung Americas, the leading provider of ATMs, urges all ATM owners to immediately implement critical security updates to protect their machines from evolving cyber threats that have affected multiple ATM networks across the industry. First identified in September 2024, the attacks target Remote Management Software (RMS) systems and allow unauthorized […]
Hyosung Americas COO Nancy Daniels Discuss Tariff Changes.
Nancy Daniels, Chief Operating Officer for Hyosung Americas, appeared on The Jeff Crilley’s Show this morning to discuss the potential implications of recent tariff changes on the ATM manufacturing industry. During the interview, COO Daniels provided valuable insights into how these tariffs could affect operations, supply chains, and pricing strategies.
Hyosung’s Employee of the Month: March
At Hyosung, we take pride in recognizing employees who demonstrate exceptional dedication, leadership, and commitment to excellence. This month, we are excited to spotlight Mark Palmer, our Director of Facilities and Physical Security, as March’s Employee of the Month! Mark has been a vital part of Hyosung for seven years, consistently ensuring our facilities operate […]