Remote Customer Service

Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.

BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.

Related Insights
Check out some of our relevant blogs, news, and industry articles.
Hyosung’s Employee of the Month: September
At Hyosung, we believe that our people are the driving force behind our innovation and success. Each month, we take the opportunity to recognize team members who go above and beyond in their roles. For September, we’re proud to celebrate Yennifer Pena, our Field Service Manager, as Employee of the Month. Yennifer has been part […]
Hyosung’s Employee of the Month: August
At Hyosung, we take pride in spotlighting individuals whose commitment and expertise make a lasting impact on our company and customers. For August, we’re excited to recognize Nancy Walker, our Senior Director of Compliance, as Employee of the Month. Since joining Hyosung in January 2021, Nancy has been instrumental in driving compliance excellence and ensuring […]
Hyosung’s Employee of the Month: July
At Hyosung, our success is built on the strength, passion, and dedication of our team—and every month, we recognize someone who goes above and beyond. For July, we’re proud to spotlight Patricia Conway, our Inside Sales Manager, as Employee of the Month. Since joining Hyosung in November 2020, Patricia has brought nearly two decades of […]