Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Modernizing Financial Access Without Risk
Every quarter, executive leadership teams face the same operational dilemma during capital planning. On one end sits the push to expand self-service access, modernize branch footprints, and automate physical cash delivery. On the other side sits a genuine concern over exposure: physical jackpotting attacks, software vulnerabilities, and the ongoing pain of managing mixed-vendor hardware. For […]
Beyond Branch Transformation: Designing the Intelligent Banking Ecosystem
For most financial institutions, branch transformation has moved from a competitive edge to the baseline expectation. The real challenge today is creating a seamless banking ecosystem where physical locations, digital channels, cash management infrastructure, and remote expertise operate as a single connected experience. Customers no longer think in terms of channels. They expect to start […]
Beyond the Card: Easier Access to Cash
Although not a new technology, contactless ATMs are quickly becoming the preferred method for consumers to handle banking. Whether through NFC, QR codes, or SMS-based one-time passwords (OTP), consumers demand convenience and choice. Understanding the benefits and challenges of contactless technology offers ATM operators key insights to better serve customers and elevate operations. According to […]