Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Related Insights
Check out some of our relevant blogs, news, and industry articles.
Modernizing the Branch Cash Economy, A Smarter Approach to Cash Management
Even as digital applications and contactless payments continue to grow, cash remains a steady force in the U.S. economy. According to the Federal Reserve Diary of Consumer Payment Choice, cash still accounts for 14% of all payments and is the third most popular way individuals choose to use for a payment method. For banks and […]
Hyosung’s Employee of the Month: January
At Hyosung, we believe that our people are the driving force behind our innovation and success. Each month, we take the opportunity to recognize team members who go above and beyond in their roles. For January, we’re proud to celebrate Hailey, our Executive Administrative Assistant, as Employee of the Month. Hailey has been part of […]
How AI is Powering the Next Generation of ATMs
As the ATM and cash landscape continues to see drastic change and digital banking accelerates, the role of the ATM is being fundamentally reexamined. Once viewed as a simple transaction device, the ATM is now positioned to evolve through the application of artificial intelligence (AI) into a strategic extension of the bank’s digital and physical […]