At Hyosung, we believe that our people are the driving force behind our innovation and success. Each month, we take the opportunity to recognize team members who go above and beyond in their roles. For December, we’re proud to celebrate George, one of our Field Service Managers, as Employee of the Month.
George has been part of the Hyosung family for almost 8 years and continues to lead with excellence, dedication, and a passion for growth.
Meet George Perez Jr
Field Service Manager
Q: How long have you worked at Hyosung, and when did you start?
A: I have been with Hyosung for almost 8 years, since February 12th, 2018.
Q: Can you tell us a little more about your background and how you joined the company?
A: I proudly served a fulfilling 20 plus‑year career in the United States Navy, where I contributed to missions that protected communities and supported national security. My time in the service taught me discipline, precision, teamwork, and the ability to perform under pressure — qualities that continue to guide me today. After retiring from the Navy, I stepped into a new chapter as a Senior Engineering Technician at Samsung, where I broadened my technical experience and problem‑solving abilities. From there, I had the opportunity to help grow multiple service lube shops for the Kent family in West Texas, serving as a key leader and the recognizable face of their operations from Odessa through Pecos. Each chapter of my career — military, technical, and operational leadership — has shaped me into the leader I am today and prepared me for the journey I’m now on with NHA.
Q: What was your first impression of Hyosung?
A: We are a young company with tremendous potential—positioned to become the tip of the ATM spear, leading with precision, innovation, and a drive that sets us apart in the industry.
Q: Are there any important skills or attributes for someone pursuing a career here? Anything surprising about your role or team?
A: 1. Strong Problem‑Solving Mindset Our environment moves fast. Equipment issues, customer needs, and field scenarios all require someone who can think calmly, diagnose problems quickly, and execute solutions with confidence. 2. Accountability & Ownership This team values people who take responsibility for their work—from the moment they arrive on site to the moment the job is complete. Showing initiative and following through is a major key to success. 3. Adaptability No two days look the same. Schedules change, challenges pop up, and priorities shift. Those who thrive here stay flexible and find energy in that variety. 4. Technical Curiosity You don’t have to know everything on day one—but you do need the desire to learn. Whether it’s equipment, software, troubleshooting processes, or new tools, curiosity fuels growth. 5. Team‑First Attitude Even though much of the work is done independently, no one succeeds alone. Supporting teammates, communicating clearly, and stepping up when others need help make the entire operation run smoother. 6. Professionalism in the Field Representing the company in front of customers requires composure, communication skills, and respect. The best people know how to maintain professionalism even under pressure.
Q: Can you summarize your day-to-day responsibilities?
A: Our mission is to deliver exceptional field service by empowering our team, supporting one another, and executing every task with purpose, accountability, and excellence. We strive to create an environment where every team member has the resources, clarity, and confidence needed to succeed daily—ultimately providing dependable, high‑quality service to those we support.
Q: What inspires you every day?
A: I am driven by a deep desire to see my team succeed in the day‑to‑day work that powers our mission. I strive to model consistency, accountability, and a positive attitude, reinforcing that every task—large or small—contributes to our collective success.
Q: Where do you see yourself in five years?
A: In five years, I see myself leading my own region, operating with full accountability, and delivering consistent, high‑level performance. I also envision the continued growth of my senior Field Service Engineers—supporting at least three of them as they take the next step in their careers and rise into Field Service Manager roles. Their success will be a direct reflection of the coaching, opportunities, and belief we’ve invested in them.
Q: What do you enjoy doing outside of work?
A: I find peace in working with my hands—whether it’s maintaining my weapons/ firearms or tinkering with my vehicles. The focus and patience these activities require give me a sense of calm and control. I also take pride in the discipline I’ve built in the gym. The physical transformation I’m pursuing is about more than strength; it’s about improving my long‑term health so I can be present for my kids and loved ones for many years to come. These passions keep me grounded, disciplined, and driven both at work and in life.
Q: Do you have a favorite memory or standout accomplishment at Hyosung?
A: One of my favorite moments in my tenure was hosting the first team‑building event in seven years for the DFW team. Experiencing true team bonding and healthy competition at the Fury of bowling lanes—alongside our leadership team—was unforgettable. The smiles, the laughter, and the sense of unity carried seamlessly into the adrenaline of laser tag at Main Event, where we celebrated the success we share both on and off the streets. This day stands out as a defining accomplishment in my leadership journey and a proud milestone for our team.
Congratulations, George! Your leadership and dedication inspire your colleagues and help drive Hyosung forward every day.
